C&L Aerospace, a C&L Aviation Group company, has launched its Customer Parts Portal, designed to streamline the process of sourcing aircraft parts for operators and MROs worldwide.
Developed using direct customer feedback, the portal is intended to simplify procurement for users ordering a single part or managing material requirements across an entire fleet.
The portal offers parts search functionality with real-time stock data, warehouse locations, pricing, photos, and certifications. Customers can compare OEM and aftermarket options side by side, order online, access quotes, view order history, and source high-demand parts. The system allows uploads of documents such as compliance forms and purchase orders in a single location. A built-in negotiation tool enables customers to request price adjustments without email or phone delays, automatically applying client-specific pricing.
“Our goal was very clear. We wanted to simplify the ordering process and eliminate the unnecessary time customers often spend searching for parts, documents, and pricing,” says Chris Kilgour, CEO of C&L Aviation Group. “Customers have told us they want a clean interface, fast access to information, and the ability to make decisions quickly. This new portal delivers exactly that.”
“With global logistics support, competitive pricing, and real-time data, the C&L Customer Portal empowers users to make informed decisions and get the parts they need—fast.”
The C&L Customer Parts Portal is available to operators and MROs. Existing customers can log in, and new eligible customers can create an account to access the system.
Image: C&L Aviation Group
