With its new locations in Melbourne (Australia), Ottawa (Canada) and Denver (Colorado, USA), Satcom Direct now has nine international offices and five US operations.
The new offices will be the base for technical, on-site staff members to provide training, support and satcom system consultation for pilots, flight operations staff and maintenance crews, as well as for development teams to work on new products.
“This expansion supports our mission to provide total solutions to our customers. We are where they are,” said David Greenhill, Satcom Direct’s president. “Each new location was strategically selected to serve our expanding customer base.”
Satcom Direct described Melbourne as a “hub of business aviation operations in Australia”. The company has joined the Australian Business Aviation Association.
Satcom Direct also says Ottawa has a long history in satellite communications technology – more than 85% of the world’s flying satcom satellite data units (SDUs) were developed there. Accordingly, Satcom Direct’s new Ottawa office is focused on the research and development of new products in addition to providing technical support services.
The Denver office is located near Centennial Airport. The office is home to Satcom Direct’s product management team and is the future home of a Rocky Mountain area Training Lab.
Satcom Direct provides satellite voice and broadband data solutions for flight deck and cabin communications serving business, military, government and head-of-state aircraft. The company is an Inmarsat distribution partner, Iridium service partner and ViaSat Yonder’s preferred reseller. Satcom Direct’s headquarters and primary operations center is located in Satellite Beach, Florida, USA. It also has offices elsewhere in the USA, Canada, Brazil, UK, UAE, Hong Kong, Switzerland and Russia.