Gogo has announced that Falcon is the first charter fleet operator to commit to multiple installations of its Gogo Galileo HDX system.
The mixed fleet operator has confirmed an initial purchase of five terminals for its Bombardier Global 5000 and Global Express aircraft as part of a programme to redefine the onboard experience. Based in Dubai, UAE, Falcon is also the first Gogo Galileo customer in the Middle Eastern region. Falcon is part of Alex Group Investment and operates under the Alex Jet AOC.
Powered by the Eutelsat OneWeb constellation, the antenna system allows passengers to stay connected throughout their flight and is designed to give an on-the-ground digital experience at altitude.
“Our clients expect more than just connectivity; they want streaming-speed internet that travels with them,” said Aziz Turan, executive director of Alex Jet, part of Alex Group Investment. “Galileo HDX lets us exceed expectations and offers a unique onboard experience that sets Falcon apart. This brings us a competitive advantage in a dynamic global charter market and adds valuable operational advantages to our crew.”
Each aircraft will be fitted with the Gogo Galileo half-duplex ESA and Avance SCS systems, designed to deliver unlimited global access to calls, messaging and high-speed internet. Passengers can access IFE and interactive moving maps through Gogo Vision, while crews have access to real-time flight data, live weather updates, and automatic system updates. To support operations around the clock, Falcon crews will also have access to 24/7 multilingual technical support.
“We are committed to meeting the needs of aircraft operators seeking genuine global coverage and are excited that we are working with Falcon to fulfil their customer demand for access to reliable enterprise-grade broadband globally,” said Dave Falberg, SVP, EMEA APAC, Gogo. “The antenna design adapts to the evolving connectivity landscape and simplifies management, ensuring Falcon will always be providing the latest streamlined connectivity experience to its passengers.”
Gogo is working with MROs to generate more than 40 STCs for the business jet market, with Bombardier Global family STCs expected to be completed by the end of 2025.