TrueNorth Avionics has introduced the Optelity Care program to support its airborne connectivity systems. “We’ve made airborne connectivity more predictable and have streamlined upgrades to tackle evolving technology,” said Mark van Berkel, CEO at TrueNorth. “Optelity Care represents a new philosophy on managing and maintaining onboard connectivity systems because it is a membership with exclusive privileges and services specifically for Optelity products. What we have heard from our customers is that they are frustrated by how quickly their investment in cabin connectivity becomes obsolete by the rapidly changing landscape of mobile devices. We listened, and the Optelity Care program provides a way for business jet operators to maintain that investment long into the future.”
More than a warranty, Optelity Care members will receive all future software and hardware upgrades, and advantages such as input into and early notification of features and updates – plus AOG service and no-questions-asked advance exchanges for all TrueNorth equipment installed on the aircraft. In addition, membership includes an exclusive hotline, email service and support resources.
Optelity Care is offered with the Optelity Pro Cabin Gateway, and will be available through a select group of TrueNorth’s dealer partners. For a limited time, Optelity Pro purchasers who opt to purchase Optelity Care will receive two years of membership for the price of one.
November 23, 2015