More than ten of Jet Aviation’s FBOs were acknowledged for outstanding performance in the 2020 customer FBO surveys conducted by Professional Pilot, Aviation International News (AIN) and Business Air News (BAN). In addition, Jet Aviation was voted the Best Small U.S. FBO Chain.
Jet Aviation was grateful to its teams of handling professionals for achieving top ratings in the industry’s 2020 FBO Surveys in Palm Beach, FL; Dulles, WA; Teterboro, NJ; Houston, TX; and Boston Bedford, MA in the USA; Dubai, UAE; Geneva and Zurich, Switzerland; Amsterdam, The Netherlands; Singapore and Sydney, Australia.
In the Americas, Jet Aviation’s FBO in Palm Beach ranked within the Top 5% in the AIN FBO survey, also making Professional Pilot’s Top 10 List. The company’s Dulles (#19) and Teterboro (#24) FBOs hit Professional Pilot’s Top 25 category, with Dubai placing ≠1 in its Best Middle East & African FBO category. Jet Aviation’s Amsterdam FBO also distinguished itself, placing ≠4 in both AIN’s Top Rated FBOs in Europe, the Middle East, Africa, and Asia-Pacific and its International category.
“These industry polls provide valuable feedback about our how customers perceive and rank our services,” said David Best, senior vice president and general manager. “Our ultimate goal is to meet our customers’ requirements to the highest safety and quality standards while providing an exceptional customer experience. These polls demonstrate our commitment to this purpose and we are greatly honoured by this customer recognition. On behalf of Jet Aviation, I’d like to take this opportunity to thank our customers for their ongoing support, particularly during these challenging times. As always, we are here for you.”