Textron Aviation is marking 45 years of operations at its Tampa, Florida service centre. Since opening in 1981, the Tampa service centre has supported Textron Aviation’s Cessna, Beechcraft and Hawker owners and operators with maintenance and aftermarket services.
“Marking 45 years in Tampa reflects the experience and dedication of the people who support customers every day,” says Greg Payne, general manager, Tampa customer service centre. “Their deep knowledge of our aircraft and long-term relationships with customers continue to set this team apart and reinforce the value of having service close to where customers operate.”
The Tampa service centre has expanded its capabilities, aircraft coverage and role within the broader service network over the decades as customer needs and products have changed. The centre grew through industry transitions and portfolio expansions, becoming part of Textron Aviation’s global customer support organisation.
The Tampa customer service centre operates from approximately 92,200ft² (8,565m²) at Tampa International Airport and typically supports 40 to 45 aircraft at one time, depending on model. The centre supports Beechcraft, Cessna and Hawker aircraft, offering scheduled and unscheduled maintenance, avionics modifications and upgrades, interior refurbishment and repaint services. Customers are also supported through aircraft-on-ground (AOG) response via Go Teams based at the service centre and mobile service teams.
Image: Textron Aviation
