Textron Aviation has added a dedicated aircraft to support customers throughout Europe. Based at the company’s Düsseldorf Service Center in Germany, the Cessna Citation CJ3 jet provides service and support for Textron Aviation customers during maintenance events by transporting technicians and parts to the customer’s location.
The dedicated aircraft has a two-hour reach to most customers, and it is available seven days a week, including most holidays. The aircraft is part of Textron Aviation’s mobile service support, which includes three dedicated aircraft and a fleet of mobile service units – trucks equipped to perform a variety of maintenance or repair functions when customers prefer service at their own facility – based in North America and Europe.
“Our support aircraft program in North America has been extremely well received, successfully minimizing downtime and keeping our customers flying,” said Brad Thress, senior vice president, customer service. “We are excited to bring this solution to our European customers.”
Textron Aviation’s European service network includes six company-owned facilities located in Düsseldorf (Germany), Zurich (Switzerland), Doncaster (UK), Paris (France), Prague (Czech Republic), and Valencia (Spain), all with a continued airworthiness management organization (CAMO) and supporting line and base scheduled maintenance, as well as line service locations at London Luton (UK), Geneva (Switzerland), Stuttgart (Germany) and Cannes (France).
Earlier in 2015, the company opened a larger Paris service center at Paris-Le Bourget Airport, offering complete maintenance and repair capabilities for Citation and Hawker business jets and Beechcraft King Air turboprops.
The company also has increased parts inventory for all aircraft models at its Dusseldorf distribution center. The factory parts are cleared through customs into the European Union and available for immediate use.
November 5, 2015