Sino Jet notes influx of new passengers during COVID-19 pandemic

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Sino Jet, which manages and operates approximately 45 business jets and has its headquarters in Beijing and Hong Kong, has revealed that it received more than 2,000 enquiries between January and April 2020, many from people who had never opted for business aviation before – including oversees students and stranded business travellers.

“These passengers would ordinarily fly with the airlines, however, flights were either cancelled or deemed unsafe, and we saw an increase in business jet charter as a result,” said a spokesperson. “From June, the volume of flight requests has slowed due to completion of repatriation flights, however, demand from business users remains strong.”

The company commented that the COVID-19 pandemic has led to a shift in public perception of business jets from a luxury product to a safe and efficient transportation tool and alternative to commercial options. Despite “third-wave” restrictions now tightening in Hong Kong, Sino Jet stated confidence that if cohesive stakeholder cooperation can be achieved, international travel in Asia could resume as early as the first quarter of 2020.

The operator reported an uptake in new entrants including technology and start-up leaders. “Our clients rely on face-to-face interactions, especially in Asia,” said the spokesperson. “When travel is essential for a business’s survival, we pride ourselves on achieving the ‘mission impossible’ that can be the difference between a company’s survival or its collapse. The impact of one business trip could affect jobs across the whole supply chain, and we take seriously our part in keeping businesses moving.”

Across the region, restricted border passage and crew visa requirements present further issues in allocating crew to missions. Sino Jet has adjusted to this challenge by making use of its extensive, international and local crew network, dual headquarters and highly skilled operations team. The company has introduced a dedicated, 24-hour team to monitor the fast-changing operational and regulatory environment, and stringent regulations relating to crew health, aircraft cleaning, disinfection and administration.

“Despite all the obvious issues, we see an opportunity for the industry to play a role in the region’s economic recovery,” said the spokesperson. “With increasing understanding of the value of business aviation, we can operate essential flights that would otherwise be impossible.”

The company said border control has been one of the most challenging elements of the operational environment in 2020, with policies often changing quickly, leaving little time for repatriation. Sino Jet has invested manpower in staying abreast of changes and providing solutions to ensure its clients can travel when needed.

Sino Jet began implementing precautionary steps to its operations when COVID-19 was first detected in early January. The company’s cabin service department introduced new aircraft disinfection and safety guidelines including temperature checks, wearing PPE, and coating the aircraft with an antibacterial sanitisation product. In addition to stringent crew and passenger hygiene policies, Sino Jet crew also self-quarantine after every trip.

“With all the new measures in place, we deliver a clean, safe and healthy environment for all our clients and employees,” said the spokesperson. “In 2020, as always, our priority is as a responsible employer and member of the aviation community. At the heart of this is our commitment to defining a safe ‘new normal’ that allows businesses and economies to recover, and families to be together.”

Sino Jet, founded in 2011, is a business aviation operator, management and charter company, and provider of bespoke travel services. It manages and operates approximately 45 business jets in Greater China and around the world. As well as its dual headquarters in Beijing and Hong Kong, the company is also rapidly expanding in Mainland China and South Asia with bases in Shanghai, Shenzhen, Guangzhou, Xiamen, Zhuhai, Chengdu and Singapore.

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Izzy has been part of the Business Jet Interiors International team since its second issue, and the editor since 2011. She also edits Auditoria and Railway Interiors International. Outside of work, Izzy is rediscovering her love of art by learning how to paint with watercolors.

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