Each of Duncan Aviation’s main facilities now has larger, dedicated airframe aircraft-on-ground (AOG) teams.
In Lincoln, Nebraska, the company has eight airframe rapid response technicians with more than 150 years of combined experience. “The team is capable of going on road trips just about anywhere with a moment’s notice,” said Tyler Spurling, Lincoln AOG airframe team leader. “It is common for team members to travel by road or air to meet customer needs as quickly as possible. They bring the tooling and supplies necessary for the job and focus on getting the customer back in the air as quickly as possible.”
At the facility in Battle Creek, Michigan, Duncan Aviation has six team members who are part of the AOG team. Four of them are airframe experts, one is an engine technician and the other is an avionics technician. Five of the six are currently 91.411/413 certified, which allows them to work on altimeter system and altitude reporting equipment tests and inspections and handle a wide variety of avionics AOG services. Every week the team in Battle Creek makes trips to cities such as Chicago, Detroit and various airports on the East Coast.
In Provo, Utah, Duncan Aviation has Tyson Bowers at the ready to meet airframe AOG needs and Brad Lindsey for avionics AOG needs. This team of two can travel anywhere, near and far, to assist customers.
In addition, Duncan Aviation’s Parts and Rotables division provides AOG services for parts and components.