Dassault Falcon Jet is to open a new spare parts regional distribution center (RDC) at UPS Worldport in Louisville, Kentucky, USA. This RDC is due to be operational before the end of the year and will be stocked with the most frequently ordered Falcon parts.
The Louisville facility will extend the ordering deadline to 10:00pm ET for 08:00am ET delivery the next morning and will complement the existing US-based distribution centers in San Jose, California; Little Rock, Arkansas; Wilmington, North Carolina; and Teterboro, New Jersey.
“Using UPS aircraft, our customers will experience faster service, later loading, next day delivery and lower cost ground transportation,” said Geoff Chick, vice president, customer service – Western Hemisphere. “Delivering the parts our customers need, when they need them, is at the forefront of all of our spares efforts.”
Dassault Falcon’s global spares network consists of 13 RDCs located around the world. These facilities house nearly US$800 million in Falcon spare parts, representing over 300,000 unique part numbers.
Dassault is considered the business aviation market leader in spare parts availability with an industry leading 98.5% spares service level. Service level is defined as the percentage of line items shipped that meet the customer’s required date. The Dassault Falcon service level benchmark covers all Falcon models, from current production aircraft to legacy models delivered since 1965.
June 29, 2015