Duncan Aviation has expanded and renovated its design centre at its MRO in Battle Creek, Michigan. As well as 30% more space, the investment provides a more efficient and inviting work area. It will be used to support customers when specifying paint and interior modifications for their aircraft.
The entrance of the newly remodelled design centre is fully covered by glass and features large glass doors. Inside is a new conference room and a sample library full of cabinets and countertop space – used to show customers material samples. The centre also includes separate workstations for individual designers.
“This new space is organised and efficient, and it better captures the professionalism of the design team,” said Andy Richards, executive vice president and COO of Duncan Aviation’s Battle Creek facility.
The design centre hadn’t changed substantially since the 1990s, when Duncan Aviation purchased the facility. “The new configuration also makes better use of space and storage,” said Emily Krawczak, lead designer. “In the past, all of the functions of our space were put together; there was no separation among the library, conference table, storage areas or designers’ desks.”
Now, multiple client presentations can occur simultaneously, without interruption, either in person or virtually. Supporting in-person presentations, the new conference room features a big-screen TV on which customers can view 3D renderings of the various ideas for their aircraft.
The space also has a table that seats 10, so designers and members of the sales, paint and interior teams can meet comfortably with customers in a private area. Additionally, the 3D technology allows many of the teams to meet remotely with customers who prefer to make decisions from their own offices or homes.
The design team in Battle Creek comprises four designers and a multimedia Illustrator. The company also has full design capabilities in Lincoln, Nebraska, and Provo, Utah. The team in Lincoln has five designers and a multimedia Illustrator, while Provo has one designer and currently utilises multimedia illustrators along with other designers from the Lincoln and Battle Creek locations.
