Bombardier’s service centre at Seletar Aerospace Park in Singapore has completed the first full CMS retrofit on a Bombardier business jet in the Asia-Pacific region. The customer opted to replace the 10-year-old CMS on their Global Express XRS with Lufthansa Technik’s nice HD CMS and an SDR wi-fi system.
“This Global Express XRS customer sought a facility that had the ability to take on such an upgrade to enhance the customer experience,” said Simon Wayne, general manager of the Singapore service centre. “The passenger control units for the nice HD system fit into the Global’s existing locations, which saved the customer time and money.”
The milestone comes as the service centre is in the midst of an expansion that will see the facility more than quadruple its 100,000ft² (9,260m²) footprint to approximately 430,000ft² (40,000m²). Building work started in February 2019, with a targeted completion date in 2020. The “super centre” will offer a full range of maintenance, refurbishment and modification services on site.
“This achievement underscores the outstanding engineering and maintenance teams that we have at the Singapore service centre serving our customers in the Asia-Pacific region,” said Jean-Christophe Gallagher, vice president and general manager, customer experience, Bombardier Business Aircraft. “Since opening in February 2014, the Singapore centre has established itself as a centre of excellence for all types of retrofits, maintenance procedures and upgrades. With the expansion of this facility, we will continue to provide customers in the Asia-Pacific region with enhanced reliability and service options and create future opportunities to reach more achievements like this one.”
The service centre expansion will introduce new customer facilities, including a 37,000ft² (3,500m²) paint shop, “advanced” interior finishing capabilities, with key support functions such as training, sales and customer support, and an expanded portfolio of component, repair and overhaul services. It will also offer heavy structural and composite repair capabilities, in addition to a 10,000ft² (929m²) integrated parts depot.
The centre can service the full range of Bombardier Global, Challenger and Learjet aircraft including the flagship Global 7500.