Duncan Aviation is expanding its satellite network with a new satellite repair station in Nashville, Tennessee, following the receipt of FAA authorisation.
HCA Healthcare’s director of maintenance Nicholas Weaver is pleased with the announcement. “Duncan Aviation on the field is going to be a major asset to not only our company but to all the other operators located here,” he said.
“Having support so close is going to allow us to minimise downtime and keep these aircraft operating 24/7. I no longer have to factor in travel time or fees when faced with an issue we need support with, and that is something everyone struggles with. I look forward to working with Duncan Aviation and want to say, ‘Welcome to BNA!’”
Engine service sales representative Joe Tulowitzki has visited customers in the Nashville area for the past 10 years, and he has listened as they expressed their needs. “Consistently, they talked about how we could make a difference in the area,” said Tulowitzki. “The piece of the puzzle that was missing for them was a good source for avionics repairs and installation work. We put together a town hall meeting and asked our customers for their input.”
Duncan Aviation’s other closest satellites are located in St. Louis, Missouri, which is 315 miles away from Nashville, and in Atlanta, Georgia, which is more than 250 miles away. The new Duncan Aviation satellite will be at Nashville International Airport (BNA).
“It’s in close proximity to many cities, including Memphis, Knoxville and Chattanooga, Tennessee; Louisville, Kentucky; and Birmingham and Huntsville, Alabama,” said Tulowitzki. “We’re opening here because we listened to our customers and know we are filling a void in the avionics repairs, services and installations in the area.”
Crew leader Joe Vittling spent nearly five years working with Duncan Aviation’s satellite customers in Southern California, and he’s happy to be connecting with customers in Nashville. “I started up Nashville alongside the manager of the Duncan Aviation satellite shop in St. Louis, Ed Reeve,” said Vittling. “I’m looking forward to bringing the quality and service Duncan Aviation is known for to the middle-Tennessee area. There has always been a lack of avionics support for business jets in this area, so I’m excited about the opportunity to meet the customers and grow our services here.”