Textron Aviation has garnered repeat FAA Diamond Awards, the organisation’s highest level of recognition for aircraft maintenance professionals.
Textron Aviation’s service centres received the award. “Our service centres focus on providing the highest-quality support to our customers from the very beginning,” said Brian Rohloff, senior vice president, customer support, Textron Aviation. “That’s why we prioritise continuous in-depth training and improvement for our team members – so that they are equipped to provide customers with the expert service and support they deserve.”
In addition to its service centres, Textron Aviation’s ProOwnership team also received the recognition.
“Our ProOwnership team is an invaluable asset to our customers, and receiving the Diamond Award reaffirms their dedication to supporting customers throughout their aircraft ownership journey,” said Lannie O’Bannion, senior vice president, global sales and flight operations. “I am proud of the team’s unwavering commitment to training excellence, quality and professionalism.”
ProOwnership offers aircraft management, pilot services and maintenance support to Cessna and Beechcraft turbine owners and operators. When customers sign up for the ProMaintenance programme, Textron Aviation provides a maintenance specialist to manage and coordinate scheduled and unscheduled maintenance events, modifications and upgrades, and other details related to aircraft service throughout the year.
The FAA Diamond Award is the top level of recognition under the William (Bill) O’Brien Aviation Maintenance Technician Awards Program. The Aviation Maintenance Technician (AMT) Awards programme is the first phase. It teaches employees subjects like hazardous materials, Part 145 regulations, safety equipment and emergency procedures. When 100% of eligible employees earn at least a Bronze AMT rating, the facility is recognised with the Diamond Award.