With an expanded list of authorizations, Textron Aviation’s Singapore Service Center can now deliver a full service to certain Citation, King Air and Caravan types registered in Indonesia, Papua New Guinea, the Philippines, the USA and Vietnam.
“Featuring nearly 1,500 aircraft in operation throughout Asia Pacific, our Citation, King Air and Hawker products anchor the business aviation fleet throughout the region,” said Don Alvord, president, Asia Pacific operations. “Nothing is more critical to the successful operation of our customers’ aircraft than best-in-class service and support. As the OEM, our technical expertise and direct access to the factory uniquely position us to propel our customers forward and maximize their operational availability.”
The Singapore Service Center’s authorizations now support several additional aircraft models – Citation XLS series, King Air 200 and 300 series turboprops and Cessna Caravan turboprops registered in Indonesia; Cessna Caravan turboprops registered in Papua New Guinea; King Air 200 and 300 series types registered in the Philippines; Citation 525, 560 and 680 series business jets, the King Air 200 and 300 series, and Cessna Caravan turboprops registered in the USA; and King Air 300 series types registered in Vietnam.
“As we expand our regional presence, customers are benefitting from local, factory-direct service and support,” said Alvord. “We are wholly committed to this region and, in the coming months, we anticipate additional service authorizations – which advances our dedication to delivering comprehensive service and support to this customer base.”
In addition to these most recent approvals, the Singapore facility holds authorizations for select aircraft registered in Singapore, Thailand, Canada, Australia, Malaysia and India.
Textron Aviation customers across the region are also supported by Go Teams that dispatch to a customer’s aircraft with parts and technicians in the event of an AOG. Additionally, the service center’s parts warehouse and distribution hub expedites parts to customers throughout the region. Parts inventory at the facility has tripled since the beginning of 2018, and customers are now able to directly order parts online.
The center’s services include maintenance, inspections, parts, repairs, avionics upgrades, equipment installations, refurbishments and other specialized services.