Bombardier Singapore Service Center installs Ka-band internet on Global 6000


Bombardier’s service center in Singapore has completed its first installation of a high-speed Ka-band wireless internet system on an in-service Global 6000. This achievement comes two years after the first installation of such a system on a Global 5000.

“Our customers need to stay connected no matter where they are in the world, and Bombardier continues to lead the industry in offering the most advanced inflight media experience available today on both its new and in-service aircraft,” said Jean-Christophe Gallagher, vice president and general manager, customer experience, Bombardier Business Aircraft.

“With Ka-band, passengers can remain connected across oceans, at 41,000ft and virtually everywhere they fly. Moreover, our OEM-owned service centers have become masters of the installation to ensure aircraft are returned to service within a minimum downtime.”

Ka-band technology enables inflight wi-fi connectivity, allowing passengers to browse the internet, stream video or stage a video conference. The system leverages Honeywell Aerospace’s JetWave hardware.

“In Asia-Pacific, business jet owners and operators are demanding better, faster, and more consistent inflight wi-fi that is identical as what they have on the ground,” said Andy Gill, senior director, business and general aviation, Asia Pacific, Honeywell Aerospace.

“With Honeywell’s JetWave hardware and GoDirect Cabin services, business jet owners and operators now have the ability to manage usage and bandwidth to be cost-effective. This new generation of technology is a complete step change from previous generations of airborne hardware, allowing a much smoother installation process.

“We have been working very closely with the Bombardier team to minimize the downtime for JetWave installations, so operators can adopt this technology with a minimum amount of disruption to their flight operations, which has been key to the rapid adoption of our JetWave system by leading business jet manufacturers like Bombardier.”

May 2, 2018

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Izzy has been part of the Business Jet Interiors International team since its second issue, and the editor since 2011. She also edits Auditoria and Railway Interiors International. Outside of work, Izzy is rediscovering her love of art by learning how to paint with watercolors.

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