Aero-Dienst – a full-service provider for business aviation and air ambulance services, headquartered in Nuremberg, Germany – has extended its Authorized Service Center (ASC) contract with Dassault for a further three years.
Since becoming a Dassault ASC 17 years ago, Aero-Dienst has handled all scheduled and unscheduled maintenance work for its European customers on the French aircraft manufacturer’s Falcon series aircraft, as well as repair services under warranty and FalconCare programmes. It also provides engine services (P&WC Designated Maintenance Facility, Honeywell Major Mobile Channel Partner) and implements service bulletins and modifications. Aero-Dienst’s range of offerings is rounded out by worldwide 24/7 AOG service, including a mobile repair team.
Originally awarded in 2007, the ASC status applies to the main location in Nuremberg, which was established as a Heavy Service Center, and since 2017 it also includes the maintenance line station in Vienna, Austria, which is mainly focused on short downtimes and rapid customer support.
“We are delighted that our long-term and mutually beneficial cooperation with Dassault has led to an extension of the ASC contract,” said André Ebach, managing director of Aero-Dienst. “This recognition of our work means a great deal to us, and it has primarily been earned by our highly competent and flexible Falcon team that serves our Falcon operators with great dedication every day.”
New head of maintenance
In other news, Aero-Dienst recently appointed Florian Heinzelmann as head of maintenance. In this role, he replaces Ebach, who is focusing on the position of CEO.
Heinzelmann joined the company back in 2002, starting his career as a trainee aircraft mechanic. In 2011, he took on responsibility for the Falcon maintenance team, where he played a major role in developing the range of maintenance services offered and gaining new customers. Aero-Dienst said his excellent rapport with the technicians and engineers formed the basis for today’s Falcon maintenance portfolio. In 2021, he also supervised the Bombardier maintenance team until he was appointed as maintenance manager in 2023.
“His leadership skills and commitment to the highest quality standards make him the ideal candidate for this important post,” said Ebach.
Heinzelmann added: “I appreciate the confidence placed in me, and I’m looking forward to the opportunity to contribute to the steady development of our service portfolio for our maintenance customers.”
In addition to its headquarters in Nuremberg, and the station in Vienna, Aero-Dienst also operates another station in Austria (Klagenfurt) and a maintenance station near Munich in Oberpfaffenhofen, Germany. A component shop in Landsberg am Lech, Germany, allows Aero-Dienst to provide local repairs for maintenance operators in Europe, the Middle East and Africa.
