Bombardier is expanding the range of interior repair and refurbishment activities offered at its service centre in Dallas, Texas. The OEM will collaborate with Global Engineering & Technology (GETI), a specialist in aircraft furnishings, to offer enhanced interior services and support.
Built on a long-standing relationship between the two companies, the collaboration with Wichita-based GETI will benefit from the supplier already being well-versed with Bombardier business jets at Bombardier’s service centre in Wichita, Kansas.
Customers at the Dallas service centre will have access to enhanced interior repair and refurbishment services for their aircraft flooring, cabinetry, seats and upholstery, on various aircraft platforms. The service centre is staffed by highly skilled maintenance technicians and dedicated support staff.
“We are delighted to offer our customers even more options for OEM-backed interior repair and refurbishment at our world-class facility in Dallas,” said Christopher Debergh, vice president, OEM Parts and Services. “The enhancement of these services is a testament of our commitment to continue to meet growing customer demand with high-quality products and offerings that exceed expectations.”
This latest news build on a series of announcements regarding enhancements to Bombardier’s worldwide customer service network. These include the expansion of the service centre network in Berlin (Germany), Miami (Florida), London-Biggin Hill (UK), Singapore, and a new service centre under construction in Melbourne (Australia).
Additionally, new line maintenance stations are open to customers at strategic locations in the USA and Europe, along with 30 customer response team mobile units worldwide, all equipped to support Learjet, Challenger and Global business jets. Bombardier is currently expanding its service centre footprint worldwide and is well on its way to growing its services and support infrastructure footprint by 50%.